Shipping policy
Flip Flop Firefighter™ Shipping Policy
Last updated: October 2025
Processing Time
All orders are processed within 5–7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During high-volume periods (such as limited drops or holiday releases), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times (after processing):
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping (U.S.): 2–3 business days
Delivery times are estimates and may vary depending on carrier delays, weather, or holidays.
Order Tracking
Once your order ships, you will receive an email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Lost or Delayed Packages
Flip Flop Firefighter™ is not responsible for lost, stolen, or delayed packages caused by the carrier. If your package appears lost or delayed, please contact the shipping carrier directly using your tracking information.
Wrong Address Disclaimer
Please double-check your shipping address before submitting your order. If you entered an incorrect address, contact us immediately at support@flipflopfirefighter.com. We will do our best to update your information before shipping, but once a package has been fulfilled, we cannot make changes.